Every note becomes part of a continuous record linked to the elder's goals.
An individual care plan is only useful if daily care follows it. TransmissionsPro links each note to the elder's record so supervisors can see whether goals are being met.
the Code of Practice for nursing homes includes a dedicated section on the Individual Care Plan
Source: SWD, Code of Practice for Nursing Homes, June 2024the Residential Care Homes (Elderly Persons) Ordinance; the SWD Code of Practice (June 2024 revised edition) sets operating requirements
Source: SWD, Code of Practice for Residential Care Homes (Elderly Persons), June 2024requires service units to keep accurate and current records of service operations and activities, and produce statistical reports for the SWD
Source: SWD, Service Quality Standards and CriteriaHong Kong's Codes of Practice for care homes include requirements on individual care plans. Linking daily notes to each elder's plan makes reviews faster and more grounded in what actually happened.
The Code of Practice for nursing homes includes a dedicated section on the Individual Care Plan, and the residential care code covers health and care services in detail. A care plan sets goals; daily records show whether those goals are being met. Linking the two is what makes reviews meaningful.
SWD, Code of Practice for Nursing HomesSWD, Code of Practice for Residential Care Homes (Elderly Persons)
SWD-funded service units are assessed against 16 Service Quality Standards. SQS 3 requires accurate and current records of service operations and activities (criterion 3.1), accurate statistical reports for the SWD (3.2) and periodical performance reports accessible to the public (3.3). Records written days after the event, or scattered across notebooks, make these criteria harder to evidence.
The Census and Statistics Department projects that the share of residents aged 65 and over will rise from 20.5% in 2021 to 36.0% in 2046. Over the same period the elderly dependency ratio almost doubles, from about 300 to 632 elderly persons per 1,000 people aged 15-64. In practice, each care worker will be supporting more elders, with more complex needs, for years to come.
Census and Statistics Department, population projections 2022-2046Census and Statistics Department, projection tables (PDF)
Daily notes form a running record of each elder's care.
Monthly reports show how each elder is doing.
Everyone works from the same up-to-date information.
The care worker describes the visit or observation out loud.
The note is transcribed, categorised and given a priority level.
The coordinator and the next shift see it immediately.
TransmissionsPro organises notes by care domains so they can support your assessment and review process.
Families see the summaries your organisation chooses to share through the family portal.
Figures checked in November 2026. Please refer to the official sources for the latest data.