An app made for care workers

An acute shortage of care workers

In 2023 the government launched the Special Scheme to Import Care Workers for Residential Care Homes to tackle what it called an acute shortage. The quota is capped at 7,000 imported care workers, with priority for local workers preserved. Teams are therefore more mixed than ever, and clear, structured records help new and experienced staff work from the same information.

GovHK, Special Scheme to Import Care Workers (2023)LegCo Panel on Welfare Services paper (February 2023)

A population ageing faster than its workforce

The Census and Statistics Department projects that the share of residents aged 65 and over will rise from 20.5% in 2021 to 36.0% in 2046. Over the same period the elderly dependency ratio almost doubles, from about 300 to 632 elderly persons per 1,000 people aged 15-64. In practice, each care worker will be supporting more elders, with more complex needs, for years to come.

Census and Statistics Department, population projections 2022-2046Census and Statistics Department, projection tables (PDF)

Giving time back to care workers

When staff are scarce, documentation competes directly with care. Dictating a note takes seconds instead of minutes of writing, and the AI turns it into a clean record. Over a full shift, that time adds up to more moments with residents and fewer notes written after hours.