TransmissionsPro

Software for day care centres for the elderly

Record each member's day in a few words.

Day care centres welcome many elders every day, with activities, meals, therapy and transport. TransmissionsPro lets staff note observations quickly so families and colleagues stay informed.

Hong Kong in figures

102

day care centres and units for the elderly (31 March 2025)

Source: SWD, Community Care Services statistics 2024-25
12,000

Community Care Service Vouchers available in 2025-26, up from 8,000 before the scheme was regularised

Source: Secretary for Labour and Welfare, LegCo Finance Committee, April 2025
47.5%

dementia prevalence among people aged 85 and over (5.1% across all people aged 60+)

Source: LegCo Research Office, dementia information note (2023)

The Hong Kong context

Day care centres are a key part of community care, and many accept CCSV holders. Centres see many members each day, so observations need to be recorded quickly and shared with families and home care colleagues.

In depth

How the CCSV Scheme works

Launched as a pilot in 2013 and regularised in 2023, the Community Care Service Voucher Scheme follows a "money-following-the-user" model: elders choose their recognised service provider, service items and package, and share the cost with the government. The number of vouchers has grown from 8,000 to 12,000 in 2025-26, and holders can now use two providers at the same time.

LegCo question LCQ16 on the CCSV (March 2023)GovHK, regularisation of the CCSV Scheme (2023)Secretary for Labour and Welfare, LegCo Finance Committee (April 2025)

Dementia in Hong Kong

According to the LegCo Research Office, dementia prevalence is strongly age-driven in Hong Kong: about 1% at ages 60-64, rising to 47.5% at 85 and over, with 26.8% of people aged 60+ showing mild cognitive impairment. Hospital Authority dementia patients rose 19% in five years to 84,000 in 2022, and dementia was the eighth leading cause of death that year.

LegCo Research Office, dementia information note (2023)

Daily observations

Meals, activities, mood and incidents noted by voice.

Linked to home care

Centre-based and home-based teams share the same record.

Family updates

Families receive clear summaries through the portal.

How it works

Step 1

Speak

The care worker describes the visit or observation out loud.

Step 2

AI structures

The note is transcribed, categorised and given a priority level.

Step 3

Team informed

The coordinator and the next shift see it immediately.

Frequently asked questions

Is pricing per member or per staff?

Contact us: we adapt the plan to your centre's capacity.

Can it be used on a shared tablet?

Yes, each staff member logs in with their own account.