TransmissionsPro

Voice care notes, structured by AI

Speak naturally. Get a clean, organised record.

Speaking is three to five times faster than writing. TransmissionsPro uses AI to turn spoken observations into professional care notes, sorted by category and priority, in seconds.

Hong Kong in figures

36%

of Hong Kong's population projected to be aged 65 or over by 2046, up from 20.5% in 2021

Source: Census and Statistics Department (via GovHK)
7,000

cap on imported care workers under the Special Scheme for residential care homes, launched in June 2023 to address acute shortages

Source: LegCo Panel on Welfare Services paper, February 2023
SQS 3

requires service units to keep accurate and current records of service operations and activities, and produce statistical reports for the SWD

Source: SWD, Service Quality Standards and Criteria

The Hong Kong context

Voice input is one of the simplest ways to reduce documentation time without lowering record quality, something the SWD's Service Quality Standards explicitly require.

In depth

What the Service Quality Standards ask for

SWD-funded service units are assessed against 16 Service Quality Standards. SQS 3 requires accurate and current records of service operations and activities (criterion 3.1), accurate statistical reports for the SWD (3.2) and periodical performance reports accessible to the public (3.3). Records written days after the event, or scattered across notebooks, make these criteria harder to evidence.

SWD, Service Quality Standards and Criteria

An acute shortage of care workers

In 2023 the government launched the Special Scheme to Import Care Workers for Residential Care Homes to tackle what it called an acute shortage. The quota is capped at 7,000 imported care workers, with priority for local workers preserved. Teams are therefore more mixed than ever, and clear, structured records help new and experienced staff work from the same information.

GovHK, Special Scheme to Import Care Workers (2023)LegCo Panel on Welfare Services paper (February 2023)

Better records without more admin

The standards ask for accurate and current records; the workforce situation asks for less paperwork. Voice input reconciles the two: notes are captured at the time of care, structured automatically by category and priority, and ready for reports without anyone re-typing them.

Accurate transcription

The AI understands care vocabulary and corrects filler words.

Automatic categories

Health, meals, mobility, mood, family: each note goes in the right place.

Abbreviations dictionary

Add your team's own terms so the AI understands them.

How it works

Step 1

Speak

The care worker describes the visit or observation out loud.

Step 2

AI structures

The note is transcribed, categorised and given a priority level.

Step 3

Team informed

The coordinator and the next shift see it immediately.

Frequently asked questions

Which languages are supported?

English voice notes today; written Chinese across the interface; Cantonese voice is being tested.

Is the audio stored?

Only the structured text record is kept in the elder's file.