TransmissionsPro
TransmissionsPro

A management system for elderly care services

See your whole service at a glance, from one dashboard.

Managers need visibility: who visited whom, what happened, what needs attention. TransmissionsPro gives managers a real-time dashboard of all care activity across teams and sites.

Hong Kong in figures

61 + 31

Integrated Home Care Services teams and Enhanced Home and Community Care Services teams (31 March 2025)

Source: SWD, Community Care Services statistics 2024-25
120

subvented residential care homes for the elderly, with 15,284 subsidised places (31 March 2025)

Source: SWD, Residential Care Services statistics 2024-25
102

day care centres and units for the elderly (31 March 2025)

Source: SWD, Community Care Services statistics 2024-25

The Hong Kong context

Many Hong Kong NGOs run several types of service at once: home care teams, day care centres and residential homes. A single management view across units saves managers hours every week.

In depth

The scale of home-based care

As at 31 March 2025, the SWD funded 61 Integrated Home Care Services teams and 31 Enhanced Home and Community Care Services teams, the latter providing 9,245 places. From 1 April 2026, frail-case services were merged into a single "Home Care Services for Frail Elderly Persons". On top of subvented teams, many recognised service providers deliver voucher-funded services; the SWD publishes their full list as open data.

SWD, Community Care Services statistics 2024-25DATA.GOV.HK, Home Care Services TeamsDATA.GOV.HK, CCSV recognised service providers

Hong Kong's residential care landscape

As at 31 March 2025, subsidised residential places were provided by 120 subvented homes (15,284 places), 50 contract homes (4,527 places), 196 private homes in the Enhanced Bought Place Scheme (11,216 places) and 6 subvented nursing homes (1,574 places). All residential care homes for the elderly are licensed under Cap. 459 and must follow the SWD Code of Practice, revised in June 2024.

SWD, Residential Care Services statistics 2024-25SWD, Code of Practice for Residential Care Homes (Elderly Persons)

Managing several services at once

Many NGOs operate home care teams, day care centres and residential homes in parallel, each with its own records and reports to the SWD. A shared dashboard across units lets managers see activity, alerts and reporting status in one place, instead of collecting spreadsheets from every team.

SWD, Community Care Services statistics 2024-25

Real-time dashboard

Notes, visits and alerts across all your teams.

Team management

Create accounts, set roles and reset access in one place.

Multi-site

Run several service units or care homes from one account.

How it works

Step 1

Speak

The care worker describes the visit or observation out loud.

Step 2

AI structures

The note is transcribed, categorised and given a priority level.

Step 3

Team informed

The coordinator and the next shift see it immediately.

Frequently asked questions

Is there a plan for NGOs with many units?

Yes, the network plan for 10 or more sites is available on quote.

Can I export data?

Yes, to PDF and to the FHIR healthcare data standard.

Related topics

Day care centre softwarePDPO and care recordsRCHE care recordsVoice care notes