Home nursing documentation, done by voice

The scale of home-based care

As at 31 March 2025, the SWD funded 61 Integrated Home Care Services teams and 31 Enhanced Home and Community Care Services teams, the latter providing 9,245 places. From 1 April 2026, frail-case services were merged into a single "Home Care Services for Frail Elderly Persons". On top of subvented teams, many recognised service providers deliver voucher-funded services; the SWD publishes their full list as open data.

SWD, Community Care Services statistics 2024-25DATA.GOV.HK, Home Care Services TeamsDATA.GOV.HK, CCSV recognised service providers

How the CCSV Scheme works

Launched as a pilot in 2013 and regularised in 2023, the Community Care Service Voucher Scheme follows a "money-following-the-user" model: elders choose their recognised service provider, service items and package, and share the cost with the government. The number of vouchers has grown from 8,000 to 12,000 in 2025-26, and holders can now use two providers at the same time.

LegCo question LCQ16 on the CCSV (March 2023)GovHK, regularisation of the CCSV Scheme (2023)Secretary for Labour and Welfare, LegCo Finance Committee (April 2025)

Documentation between appointments

Home nurses often see several elders in different districts in one shift. Writing full notes at the end of the day relies on memory and adds unpaid time. Dictating right after each visit produces a more accurate record, captures vital signs automatically and lets the next nurse or care worker read it before arriving.